Cisco VOIP

Having lived with it now for about 6 months. It’s about time we started writing about it. Over the next few weeks we’ll start talking about some of the good things we like about it and of course put in our fair share of Cisco jabs along the way.

This weekend CmdrChalupa and I took home remote office routers and phones to test remote the remote site setups that we’re adding to our current infrastructure. I haven’t chatted with him yet but mine is working well. I have the the 2800 series router with Call Manager Express. He took home the soho Cisco 871 with wireless.
We’ll be shipping my configuration to a small office over seas. They’ll be connected back to us over the Internet through a VPN tunnel.
This tunnel will connect into our new Cisco 2801 VPN box. Both providing Voice QOS back to the Call manager.

The remote site will be survivable and has room to connect up-to 8 analog lines. This new (split)VPN tunnel will allow them to access services on our network they haven’t been able to run easily in the past like our CRM client as well as have their phones connected real time. A Visio is shown below.

Visio_1.png

The current office will support 2 people to start with hopes to expand as growth allows. Again ‘best effort over the Internet’ has so far worked well for us. The have been using the ‘Soft Phone’ or IP communicator on their laptops. The problem however is if they don’t have it fired up, you get a fast busy when you dial them and they aren’t there. Now having real phones in place should at least alleviated that problem and they’ll more easily be able to use voice mail.

We’ll report back after implementation.

Written by datapoohbah on January 14th, 2006 with no comments.
Read more articles on IT and The Truth Hurts and VOIP.

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