Oh Joy, Dell is blogging

One-2-One

Is Dell’s Blog site and attempt to gain back some customer confidence?  I hope it works for them.  While they still make great product, it’s clearly their back end processes and internal implementation of things that screws everything up.

I see in one blog, what used to be “Platinum” service has been superseded by yet another level “Platinum-Plus”.  I guess they are running out of precious metals.

These blogs look worth keeping an eye on to see what happens.  It’s mostly marketing fluff at the moment.

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Written by datapoohbah on July 11th, 2006 with no comments.
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