Around here, Verizon’s network is simply the best. Hands down, no doubt about it.
For years Verizon has butchered cell phone interfaces (see the lovely Razor Verizon UI, or any LG for that matter).
They’ve already been smacked around for disabling Bluetooth functionality, but the only thing that got them there was some advertisements that said it would work.
In the article listed above they do show that Verizon did advertise the 8830 with GPS functionality.
Truth be told, I don’t want VZ Navigator. There are plenty of other free solutions out there. Google Maps and plenty of other sites that are just fine and dandy (if) they can tell where you are.
I get that it’s all about money, I do. But it’s also about crippling your customers and limiting their options. I don’t see what Verizon does as any different than Microsoft bundling ie in the OS. For which they were certainly beat up over.
So who’s up for a class action suit?
We can tackle a number of Verizon anti-competitive issues all at once. We shouldn’t be forced to:
Use their music or media service.
Use their GPS/VZ Navigator just to use the hardware.
Use their inferior UI
Use crippled Bluetooth technology.
Thank you for your email. Please note that Maximizer Software’s maintenance support is provided to named technical contacts listed on your maintenance support agreement who must be sufficiently technically competent to communicate, receive and implement instructions on the Maximizer Software and the hardware upon which it is configured.
We provide support to named technical contacts for your protection and security.
Reviewing your account we see the technical contact/s for your account are:
Especially the “who must be sufficiently technically competent to communicate, receive and implement instructions on the Maximizer Software and the hardware upon which it is configured”.
This is support afterall, don’t bother us if you can’t figure it out yourself.
I fully understand trying to weed out the imbiciles that contact companies for support. No doubt about it. But it is still support and you don’t have that luxury, expecially for paid maintenance.
Even if a customer had a track record for being technically incompetent, you still have to work with them. If your products are so confusing and technically difficult to configure that this has to be your initial canned response to service requests, you realy need to look inward for the problem.
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