When your mouse gets Parkinsons

So the other day…  My mouse on my home computer just started shaking, shaking and acting very erratic.   This was well after April fools day so I was fairly certain I wasn’t being punked.

Items plugged into this laptop are/were:

+ a Logitech VX Revolution (Wireless) Mouse.

+ a Logitech diNovo Edge Keyboard (also wireless).

+ a USB cable into my USB KVM which also shows up as a mouse/HID device

+ a Bluetooth presentation mouse, though not currently active.

I did the normal trouble shooting steps.   Made sure my anti-viri software was up-to-date. Plugging and unplugging mice and keyboards.  I *thought* it was the diNovo Edge as it also has a little track pad.   It would go away for a while but not permanently.

It made using the computer almost impossible.

After a little more research I found technet Article: The Microsoft mouse pointer moves erratically or does not respond when you use a Microsoft pointing device # Q321122 and was appalled at the 82 steps it took to fix this.   Why this is still an issue after almost 2 years, and why since it is an issue that there isn’t a utility to deal with the 2000 registry entries I had to manually delete is beyond me.

But if your mouse suddenly gets the shakes.  You may want to look into this.

FWIW, deleting all the devices from the device manager had a greater impact than deleting all the registry entries.

-Datapoohbah.

No offense was intended to those that actually have Parkinsons disease and shake like my mouse was shaking.  It would be nice if you could eliminate a few drivers and registry entries to get rid of it.

Corporate Anti-virus What do you use?

We’re currently evaluating our corporate Anti-virus products.

For the past couple years we’ve used Trend Office Scan.  For the most part it’s worked OK.  The interface and admin tools are horrible though and it’s also good at finding things but not necessarily cleaning it up.

Over the last couple months we’ve had a few (read more than 4) instances where computers were infected and Trend Office Scan was oblivious.

We’re up for renewal in February, so the timing is perfect to switch.

In the recent cases of infestation we’ve been able to limit the damage and clean up after trend with other 3rd party products.  Mostly free versions so this really makes us suspicious of Trends effectiveness.

For the record, we are not open to any Symantec solutions.  That’s just not going to happen.  We’re also not big fans of McAfee.   Those two companies seem more focused on Marketing than creating reliable usable products.

We’ve looked at AVG and Kaspersky and Microsoft ForeFront and are leaning towards AVG.

AVG looks great on the client side, but administratively it’s kind of week.

Kaspersky is just overkill, we’ve toned down UAC messages, and installing Kaspersky will remind you why you did so.  It’s also prohibitively expensive.

Microsoft ForeFront, really come on…  A corporate anti-virus solution should not have the complexity of Sharepoint to administer it.  It also shouldn’t need to use 3 different servers.

We are leaning towards AVG but we are open to suggestions.

Requirements include:

  • Cost: < $20 a user
  • Basic Anti-virus is really all we need, we don’t need another firewall product and we don’t need extended browser enhancements or even email scanning.
  • Centralized updating and management is a MUST.  Our users shouldn’t ever need to do anything and we need to report on the condition of the product.

If you have a suggestion or a comment on any of these products please post away.

Thanks…

Absolutely terrific data analysis and visualization software.

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Tableau…

A product manager pointed out this product when I was showing her our new MS Analytics (olap) implementation a couple weeks ago.

They have some great examples on their site of just how powerful this product is.  http://www.tableausoftware.com/learning/examples

It is spendy, $1500 per named license + maintenance.

It’s primarily designed to go against Excel or table data, but it works with olap cubes as well, or at least somewhat.  Just enough to get you excited then you find out there’s a number of things you can’t do.  Hopefully this will be enhanced in a future version.

It works outstandingly well if your data is nice and pretty.  Normalized well.  Of course all of the sample data falls into that category.   It also works well against SQL, gain if your joins are easy to do.  It would be nice if they had a visual tool for creating joins.

Even so, I highly recommend it.

Enterprise iPhone (a week with 2.0 Beta)

Most of the news that Apple is making the iPhone Enterprise ‘ready’ isn’t new.  It’s been well documented.  So I’ve spent the last two beta’s trying to use an iPhone as a BlackBerry replacement.

Granted the software is still beta, and I’ll try not to beat it up based upon that, but I will expose some of the issues that may or may not be a problem for switching from a CrackBerry to iPhone.

First some clear facts:

  1. Edge simply blows.  It’s too slow for this.  Things are good when on Wifi, but edge…  Not good.  (3G should fix this right?)
  2. The Microsoft Active Sync stuff leaves a little to be desired.  If your organization really leverages the security and lock down aspects of Black Berry Enterprise server you may have a hard time convincing them to let you do this.  (I’ve played with ActiveSync in the past with WinMobile phones and it’s been better than it currently is on the iPhone.  Again, it’s still Beta so we’ll see).
  3. I have not tried to nuke the phone remotely from the Exchange console.  I will try that later this week.

First things first, it works, or will work at some level.  If you’ve totally been brainwashed into the BlackBerry messaging management then you probably aren’t going to like the way Apple, the iPhone, and ActiveSync work.  Simply provide your account details, and viola, your contacts, cal and mail are synchronized as it should be.

Email:

Blackberry sort of consolidates all your inbox messages if you so choose (and I do).  Meaning messages that are filtered and put into other folders by default are still in my messages application on the BlackBerry if I choose to sync those underlying folders.   With ActiveSync you only get notified of new items in the inbox.   This could be bad if you organize your inbox as I do.

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If I wanted to know about new MGMT_Meeting emails which are filtered into that folder, I won’t know unless I look there.  That folder isn’t initially sync’d until you open it.

Mail works and is beautifully rendered as you’d expect.

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It doesn’t appear to support landscape mode which kind of sucks for some emails.

Beta Warning: So far email notification has been spotty at best.  There are times I’ll open mail and the last updated time will be hours behind the actual time.  The mail app hangs a lot.  Generally 2-5x a day I’ll need to hard boot the phone.  It handles some attachments well; Excel, Word, even Cisco Voice mail messages are playable, others, not so much.  I have a couple attachments that will hang the phone in a really bad way, one is a pretty simple PDF.

Contacts:

Contacts work just as you’d expect them too.  Create contacts in Outlook and they magically appear on the iPhone with full details including the photo.

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contact01 contact02

This is the most stable part of all of it at this time.  I have no complaints or issues to point out here.

Calendar:

This is where things get quite fugly.  First, you end up with a second Calendar.  One which can still by synchronized with iCal, and another that goes with ActiveSync.  While you can turn off the iCal synchronization within iTunes I haven’t found a way to delete it from the phone.  As a result you end up with two calendars without visual clue as to which one is which.  You can pick which one is the default, but again, it’s not immediately clear which one is which.

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  1. There is no week view.
  2. Meeting invites work provided you’re the one invited.  Standard Exchange/Outlook responses are:  Accept, Decline, Tentative.   Apple however chose; Accept, Decline, Maybe…
    meetinginvite
  3. There’s no facility to invite someone when creating a meeting or scheduled item (I hope this gets fixed).
    IMG_0027

 

Last but not least is the keyboard.  Nope, it’s not tactile, no you really can’t two-thumb type worth a damn (at least I can’t yet) and the predictive text will bite you when you least expect it but it’s pretty good otherwise.  I suspect that a good portion of Blackberry users primarily ‘read’ and don’t respond to anything in detail.  If you’re that type you will be just fine.  It takes some getting used too and touch is a big thing.   It took me quite a while to adjust to the Blackberry’s lack of touch screen when coming from a Palm even though it had a keyboard, I still used the touch screen a lot.  After using the iPhone I again found myself wanting to touch the icons on the Blackberry.  If there is an adaptation of Graffiti for the iPhone that would rock as well.

So all in all this looks very promising.   The data speed has to improve, reliability has to improve.   The email management will force me into a different email organization paradigm but I could probably work that out.   It is a straight forward shift from the Blackberry to iPhone?  No.  But I think this will make a lot of people happy in the long run.  As of now the Beta stuff is getting better,  Beta 3 was more like Alpha 1 to me.  It was completely unusable.  Beta 4 is much better but still not usable enough.  I still have to carry the Blackberry.

More later as things progress.

host-tracker.com Check your sites performance

I’ve been struggling a bit with the response time and general availability of my new host. It seems to be a problem more with the admin tools (and ftp) than the general web services.

Of course they say; “The server is fine”. So I’m looking for some good tools to prove them wrong when I can’tget to it.

I stumbled on host-tracker.com tonight and it’s pretty sweet.

It’s not fast, but the data they give you for free is pretty cool.

So yeah, currently, as in right now, the server is doing just fine.

Give it a look…

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I guess it’s kind of slow if you’re viewing this from Iran or Germany, but that’s not our biggest target audience…

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If you know of other good testing tools please post them in the comments.